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Modules:

  • Introduction
  • 1. Advance Care Planning
  • 2. Communicating Bad News
  • 3. Whole Patient Assessment
  • 4. Pain Management
  • 5. Assisted Suicide Debate
  • 6. Anxiety, Delirium
  • 7. Goals of Care
  • 8. Sudden Illness
  • 9. Medical Futility
  • 10. Common Symptoms
  • 11. Withholding Treatment
  • 12. Last Hours of Living
  • 13. Cultural Issues
  • 14. Religion, Spirituality
  • 15. Legal Issues
  • 16. Social and Psychological
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    Back to Module 2: Communicating Bad News
    Introduction to Communicating Bad News

    Common Provider Concerns about Communicating Bad News

    • Conveying bad information can seem challenging
      • Especially when a life-threatening illness is involved
    • Some physicians may feel inadequately prepared or inexperienced
    • Others may fear the news will have negative consequences
      • Distressing to patient or family
      • Adversely affect the patient, family, or the therapeutic relationship

    Objectives of this Module

    • Know why communication of bad news is important
    • Understand a 6-step protocol for delivering bad news
    • Know what to do at each step of the protocol
    • Know how to apply the protocol to communicate any news

    See Module 13: Cultural Issues for information on cultural considerations in communicating bad news
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